S&P Global Senior Data Specialist, Enterprise Support in London, United Kingdom
Senior Application Specialist, Enterprise
You will join a very collegial and professional global team where you will be able to share your broad knowledge within the financial world related to the multitude of datasets offered by SPGMI via our data feed products.
You will contribute to the team and company in a meaningful way. You will integrate into a group with high expectations and can expect to have a meaningful impact. Your position is critical as it is the link between the end-user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, the Senior Application Specialist is a mentor among the team providing best and most efficient ways for our clients to achieve quality results by working with the front line associates.
What s in it for you:
This is a senior position working closely with Client Support reps to ensure they provide superior support to our datafeed clients by training and assisting them with complex data queries and understanding the solutions we have available to our clients. Due to frequent interactions with content and product management, this is a highly visible role with potential for growth both inside and outside of the department.
Assist Client Support Associates with complex data questions
Create and disseminate training materials on various product offerings to CS
Work closely with Content and Product Management to understand and share knowledge across the team
Documentation of newly found solutions and product updates
Organize and contribute to project work and UAT as needed
Staying current on existing and newly developed product offerings
What We re Looking For:
Bachelor s degree in Finance, Business, Accounting, Economics or related field
Strong communication and training skills
In depth knowledge of SPGMI datasets and feed offerings
Excellent communication skills
Advanced SQL experience
Advanced Excel experience
Advanced degree such as MBA
Internal Content, Business Analyst or Product Management experience
- S&P Global Market Intelligence - * - *
At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE:
SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com - marketintelligence.