S&P Global Learning & Development Manager, EMEA in London, United Kingdom
Reporting into the Head of Content Programs, this individual will be wholly accountable for the global learning and development program for the Platts content group, in EMEA, across the Price Reporting; News; Analytics and Content Operations functions at S&P Global Platts.
Working in close partnership with theLearning & Development Manager, Americas; Head of Data & Training, Analytics and the Director of Global Energy Education & Trainingthe role provides management oversight and development for Platts training programs for Platts Content Group (approximately 500 staff, which underpins the products deliverables which drive much of Platt s revenue).
In concert with theLearning & Development Manager, Americas; Head of Data & Training, Analytics and the Director of Global Energy Education & Trainingthe role develops the annual L&D strategy, and continuously assesses the organizational learning development needs, and what resources will be brought to bear to meet those needs.
This senior leadership role works with senior and middle management across all commodities, and works across functional departments to design, build and deliver cohesive, aligned learning solutions and talent programs - initiatives across the Content division.
This individual will in a consultative capacity drive the development and active utilization of training roadmaps for all Content Group staff in order to provide a strong professional development culture across the Content division. In addition to working closely with the Content Group, the role will partner with HR and Corporate L&D, in special projects related to staff development.
Platts Content Group is continuously growing the skillsets of its talent in order to develop content and products that will contribute to Platt s five-year growth plan of $1billion. Subsequently, this role charged with leading and supporting in partnership with theLearning & Development Manager, Americas; Head of Data & Training, Analytics and the Director of Global Energy Education & Trainingthe development programs to enhance the skillset of Platt s talent, is key to strengthening the core. This role will be instrumental in achieving this goal within content across a staffing population of more than 500 employees
The Career Opportunity:
As the L&D Manager, EMEA for the Content group, this individual has a key seat at table with leadership of the content group and a high profile within the Content Operations Group. Additionally, this role will have visibility across Platts and S&P Global, and is ideally placed to succeed the Head of Content Programs or pursue other L&D opportunities across S&P Global.
The Team - The Business:
The candidate will be joining a collaborative, integrated team with a global remit that focuses acutely on implementing change and getting things done. The team prides itself on being pillars of support to the internal operations of Platt s Content group
Quick summary of the major skills needed Organizational; Communication; Influencing; Leadership & Problem Solving
Our Hiring Manager says:
The selected candidate will exhibit strong initiative and a collaborative spirit, with strong communication skills and ability to work with a diverse set of Content Group stakeholders. You ll love this job because you are building the foundation of learning and development - a road map to guide for Platts Content Group.
Develop the global learning and development program and strategy for Platts Content team and across the division
Working with senior stakeholders, in a consultative capacity, to develop and execute a learning culture through and an aligned development vision for Platts Content group.
Works with the content management team to develop an annual strategy for L&D
Assess new training development needs across the editorial group and in a consultative capacity support the development, re-design and implementation of existing and new training
Lead representative with corporate L&D function
Design and promote e-learning strategy (Lynda.com and Oxford Princeton) where applicable
Align training roadmap with editorial and commodity group priorities and initiatives
Advocacy of wider learning across content, promoting the sharing of knowledge and learning across the organization (e.g. through lunch & learns)
Responsible for updating training roadmap and ensuring execution against training priorities
Monitor training metrics and liaise and drive action based on those outcomes
Develop mentoring - coaching as an aspect of Platts development activities (i.e. CAP and Editorial Abroad
Continuously evaluate current training curriculums (through surveys; observation and internal - external feedback) and recommend necessary changes - adjustments.
Manage structured, repeatable survey program for various development activities
Ensure alignment of all training to continuously link with business needs
- Drive the implementation of 70:*
10 training principle across the organization
Measures, monitors and analyzes L&D progress through metrics dashboard and regularly reports to management teams
Lead the development and updates to the Content Group s L&D curriculums, and other L&D content
Ensure continuity and integrity of editorial on-line course library (Oxford Princeton; Editorial Standards & Media Law), as well as other Learning Xchange training content that is relevant to Content
Oversees Platts Learning Exchange content and activities (divisional online training library)
- Ensure timely schedule of updates are implemented to training materials including:*
Price Reporting Essentials modules; Content Training; Media Law and Systems Training.
Oversee the harmonization of training across Content and act as consultant to management in implementing robust, productive learning plans for their staff
Ensure that training courses are available and coordinated at appropriate frequencies across major offices and in satellite offices
Establish the training program for the Platts graduate program - Commodity Associates Program and support the program on an as-need basis
Work with HR to ensure Content Leaders are strengthened and keep a track of Management - Leadership Essential training undertaken. Help embed the new Leadership competencies. Drive and reinforce high standards
Oversee L&D resources
Serve as the primary point of contact for active trainers in the content group for mandatory training requirements.
Ensure continuity of trainers by providing a robust train-the-trainer certification program
Ensure that trainers demonstrate best practices for training
Coach resources involved in training efforts
- Lead annual update - engagement sessions with trainers and managers
Lead the evaluation of trainers in the classroom
Recruit internal resources for instructor roles
Act as point for engagement with external vendors based in EMEA and Asia Pac.
Develop and manage annual budget for L&D activities globally
Develop metrics to measure the return on investment
Build, Design and Deliver
Designs, develops and - or delivers effective training materials - learning programs - initiatives that will enhance editorial performance
Pilots and evaluates delivery of content to ensure appropriate delivery is sustained on an ongoing basis
Ensure Training documentation is maintained
Ensure that all training documentation is updated in a timely manner
Align Platts training content with those practiced across S&P Global
Previous experience in L&D development in a regulated business is highly desired.
Prior exposure of working in the commodity space is highly desired
Training qualification - certifications - CIPD (UK) preferred but not essential
Excellent communication skills (verbal, listening, written and presentation)
Proven experience of influencing change in driving new processes and behaviours
Ability to facilitate group working sessions and deliver training
Strong team-building and collaboration skills able to bring diverse groups together and get buy-in
Ability to work with a diverse set of stakeholders including senior level management, located globally.
Strong project management experience is essential
Strong ability to deliver and execute learning plans - programs
Strong organizational skills and ability to problem-solve
Strong computer literacy with mastery of Microsoft Word, PowerPoint, Excel, Visio, Access, MS Project, Adobe Acrobat and Microsoft Paint; and previous experience with training development applications preferably Articulate
Ability to Travel up to 20%