S&P Global Associate, Client Services in London, United Kingdom

TheTeam:

You will join a very collegial and professional team where you will be able to gain broad knowledge within the financial world related to asset classes including Fixed Income, Commodities, and Equities.

TheImpact:

You will contribute to the team and company in a meaningful way. You will integrate into a group with high expectations and can expect to have a meaningful impact. Your position is critical as it is the link between the end-user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, the Client Service Associate is a consultant providing best and most efficient ways for our clients to achieve quality results.

What sinitforyou:

This position is a junior position working with multiple levels of the team. Due to frequent interactions with sales and product management, this is a highly visible role with potential for growth outside the department.

Responsibilities:

  • Respond to inquiries for data feed clients

  • Provide professional, timely, quality support of our feed based products

  • Recording accurate and timely tracking of client issues within our Client Relationship Management system

  • Documentation of newly found solutions and product updates

  • Collaboration with internal teams across the organization to route client concerns, improvement requests and sales leads

  • Staying current on existing and newly developed product offerings

What we re looking for:

BasicQualifications:

  • Bachelor s degree in Finance, Business, Accounting, Economics or educated by experience

  • Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement

  • Excellent communication skills

    • Advanced Excel - SQL experience

Preferred Qualifications:

  • Advanced degree such as MBA

  • Knowledge of investments including private equity, public equity, fixed income, ETF s, mutual funds, commodities, etc.

  • European language a plus.Oh