S&P Global Senior Manager, Web Operations in Charlottesville, Virginia
As Senior Manager, Web Operations, you will provide leadership to a team responsible for providing technical support for revenue-generating applications. Using your deep knowledge of infrastructure and application performance, you will lead the implementation, stability, maintenance and capacity of the application, keeping end-users in focus.
Charlottesville or Richmond, VA or Centennial, CO
Web Operations caters to the technology and application delivery and operations for the S&P Global Market Intelligence Product Suite including Capital IQ Platform, Content Collections and XpressFeed to name a few. We provide continuous delivery expertise for product and related infrastructure while striving to ensure full availability of the platform.
Do you love working on projects that impact end-users every single day and serves as the foundation for our dedication to providing clients with data that delivers results.
What s in it for you:
Build a career with a global company
Mentor and guide a team
Build and improve your skills by working with new technologies
Get in at the start of our shift into cloud-based structure and DevOps culture
Profile, analyze, and resolve both frontend and backend web applications and services
Provide senior-level Production, Pre-Production, and Test support for a global Microsoft .NET environment that relies on IIS and SQL Server
Partner with development and operations teams to improve application performance and scalability
Develop and record standard methodologies for system design, capacity management, and integration of new applications
Actively design and develop system and application monitoring strategies
Champion the support of business critical outages, clear the path to resolution, and lead the steps for prevention
Lead project meetings and be accountable for technical direction of the environments supported
Be a technical leader and mentor teammates
Participate in the on-call rotation in support of our 24x7 QA and Production environments
What We re Looking For:
Creative thinker who can investigate multiple paths in the hunt for root cause of an urgent issue
Ability to communicate clearly with technical and non-technical colleagues
Strong analytical skills
- 10 years Microsoft Windows Server 2008 - 2012 64-bit
10 years IIS, ASP.NET Support
3 years of proven PowerShell experience
3 years of experience managing a technical team
Windows Performance Monitor (Perfmon)
Application Performance Monitoring (AppDynamics, Dynatrace, Extrahop, Gomez, etc)
SQL Server skills a plus
Microsoft Windows Server 2012 certifications a plus
Bachelor s Degree in Computer Science or related field is preferred
You must be eligible to work in the US now and in the future without sponsorship to be considered for this position.
To all recruitment agencies:
S&P Global does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related to such resumes.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:
EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.